If you are unable to locate an item(s) on your buckle.com account that you would like to return, please follow the steps below to view items eligible for return and create RMAs for the items you wish to return.
- Visit buckle.com/guest/returns and enter your order number and the email address you used to place the order.
- You will receive an email with a link to start your return.
- After clicking the link in the email, select the items you are returning.
- Print the pack slip and USPS label, then place items in a secure package.
- When using Buckle's easy online returns, a $5 shipping fee will be deducted from the total refund.
- Place a new order within 24 hours of initiating the return and Buckle will waive the $5 return shipping fee.
If you are still unable to locate the items you would like to return, please contact firstname.lastname@example.org.